Grand Army Plaza
Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible. We've provided helpful information about our office on this page, including directions, hours, insurance and billing, payment options and financing.
20 Plaza Street East
Brooklyn, NY 11238
Tel: (718) 857-5500
Conveniently located near the 2, 3, B, Q subway lines.
|Monday:||08:00 AM - 08:00 PM|
|Tuesday:||08:30 AM - 08:00 PM|
|Wednesday:||08:30 AM - 08:00 PM|
|Thursday:||08:30 AM - 08:00 PM|
|Friday:||08:30 AM - 06:00 PM|
|Saturday:||By Appointment Only*|
|Sunday:||By Appointment Only*|
Saturdays and Sundays please call at 9AM for a same day appointment.
Pediatric Associates of NYC offers a range of appointment times to accommodate your schedule. If you are running late or need to reschedule, please contact our office as soon as possible.
All office visits are by appointment only. We have extended office hours during the week for your convenience. On weekends, our Manhattan and Brooklyn offices are open for sick visit and newborn visits only. On holidays and on weekends during the summer, we are available to see sick patients and newborns at the Manhattan location.
We value your time and attempt to keep to our schedule but hospital responsibilities, emergencies, and phone calls can derail us. If your schedule will not allow you to wait, if available, we will offer you an appointment with one of our other pediatricians or reschedule the appointment. If it is necessary to bring one or more additional children to an appointment, please call so that we can determine if we are able to accommodate your request. Asking for additional children to be seen during a scheduled visit without having advised us ahead of time puts the physician in the uncomfortable position of either having to refuse or "run late".
We ask that you arrive at the office 10 minutes prior to your scheduled appointment. l.
Please keep us informed of changes in your address, health insurance, or home, work or mobile phone numbers.
Routine questions, appointments, billing information, requests for referrals, and prescription renewals are all handled during regular office hours. Please understand that patient care and emergencies take priority over non-urgent phone calls, but we will return your phone call as soon as possible. We are available for emergencies 24 hours a day, 7 days a week. In the presence of a true life-threatening emergency, call 911 to be brought to the nearest available hospital.
After-hours calls are made to the same office numbers but are handled by a voicemail answering service. Please listen to the outgoing message and provide the requested information in your message.
When possible, please call us prior to taking you child to an emergency room or urgent care center. We can then assess whether your child's problem could be better handled in our office.
Insurance and Billing
Please call for information specific to your insurance company and plan. Learn about our accepted insurance carriers .
We accept checks or credit cards. We also offer a flexible payment plan. Please contact our Financial Coordinator for details.
We are proud of providing comprehensive care to our patients but there are times when it is necessary to refer to specialists for further evaluation and treatment. Many insurers, through their HMO products, create a "gatekeeper" model which requires the primary care physician to authorize referrals to specialists. We will provide referrals to physicians participating in your insurance plan after evaluating the clinical complaint. When a referral is required, we request at least 48 hours to process the request. We cannot give retroactive referrals for consultations not initially recommended by one of our pediatricians. Specialist Referral Request
There are a number of laboratory tests ordered in conjunction with well child care, such as CBC's, lead screening, and urinalysis. In addition, hearing and vision screening are ordered at appropriate well visits or when clinically indicated. Most childhood illnesses can be diagnosed by a complete history and thorough physical examination, but occasionally laboratory tests are necessary. The laboratory testing for the well or sick patient may be performed in our office and delivered to a participating lab or ordered at a commercial laboratory, as dictated by the requirements of your health insurer.
Hassenfeld Children's Hospital at NYU Langone Health is our principal hospital affiliation.