Our Brooklyn Office

Pediatrician Brooklyn NY

Our friendly, knowledgeable staff works hard to make your visits to our office as smooth as possible. We've provided helpful information about our office on this page, including directions, hours, insurance and billing, payment options and financing.

Pediatric Associates of NYC
20 Plaza Street East
Brooklyn, NY 11238

Tel: (718) 857-5500

Conveniently located near the 2, 3, B, Q subway lines.

Monday:
Tuesday:
Wednesday:
Thursday:
Friday:
Saturday:
Sunday:
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 08:00 PM
08:00 AM - 06:00 PM
By Appointment Only*
By Appointment Only*

*Saturdays and Sundays please call at 9AM for a same day appointment.

 

Appointments

Pediatric Associates of NYC takes pride in offering a range of providers and appointment times to accommodate your schedule. Please call our office to schedule any appointments and our front desk staff will accommodate your desired time to the best of their ability. If you are running late or need to reschedule, please contact our office as soon as possible.

All office visits are by appointment only. We have extended office hours during the week for your convenience. On weekends, both offices are open for sick visits only. On holidays and on weekends during the summer, we are available to see sick patients at the Manhattan office.

When scheduling your appointment, please let us know the reason for the visit so that we can allow the appropriate amount of time for your child. We value your time and attempt to keep to our schedule but hospital responsibilities, emergencies, and phone calls can derail us. We will attempt to notify you if we are running late. If your schedule will not allow you to wait, we will offer you an appointment with one of our other pediatricians or reschedule. In return, we would appreciate the courtesy of your calling to cancel if you cannot keep an appointment of if you will not arrive on time. If it is necessary to bring one or more additional children to an appointment, please call so that we can determine the best way to accommodate your needs. Asking for additional children to be seen during a scheduled visit without having advised us ahead of time puts the physician in the uncomfortable position of either having to refuse or "run late".

We ask that you arrive at the office 10 minutes prior to your scheduled appointment. Upon arrival, please notify the receptionist if your child is ill so that we can separate those with potentially contagious diseases from children who are well.

Please keep us informed of changes in your address, health insurance, or home or work telephone numbers.

Telephone Calls

Routine questions, appointments, billing information, requests for referrals, and prescription renewals are all handled during regular office hours. Our phones are busiest between 9 AM and 10 AM. If you are calling to schedule a well visit or for non-urgent advice, it would be helpful if you placed your call later in the day. Please understand that patient care and emergencies take priority over non-urgent phone calls, but we will return your phone call as soon as possible. If you are calling from work, please give us your home number as well. If a mother is calling and goes by a surname at work different from that of the child, please let us know. What would also be helpful is having available the information necessary to appropriately deal with your need, e.g. the pharmacy phone number. We are available for emergencies 24 hours a day, 7 days a week. In the presence of a true life-threatening emergency, call 911 to be brought to the nearest available hospital.

After-hours calls are made to the same office numbers but are handled by an answering service, which helps us triage calls by asking basic information. Please assist the operator by answering these questions. There often is a large volume of calls and only when we have the appropriate information can we better serve our patients by getting back to those in greatest need first. If you have placed an after-hours call to us, please disarm any Caller-ID feature you may have on your phone or you may make it impossible for us to return your call.

When possible, please call us prior to taking you child to an emergency room or urgent care center. We can then assess whether your child's problem could be better handled in our office.

Insurance and Billing

Please call or Email us for information specific to your insurance company and plan. Learn more about our accepted insurance carriers.

Payment Options

We accept checks, cash or credit cards. We also offer a flexible payment plan. Please see our Financial Coordinator for details. We are happy to file insurance for your reimbursement as long as you are free to choose your own pediatrician.

Referrals

We are proud of providing comprehensive care to our patients but there are times when it is necessary to refer to specialists for further evaluation and treatment. Many insurers, through their HMO products, create a "gatekeeper" model which requires the primary care physician to authorize referrals to specialists. We will provide referrals to physicians participating in your insurance plan after evaluating the clinical complaint. When a referral is required, we request at least 48 hours to process the request. We cannot give retroactive referrals for consultations not initially recommended by one of our pediatricians.

Laboratory Tests

There are a number of laboratory tests ordered in conjunction with well child care, such as hemoglobin, hematocrit, lead screening, and urinalysis. In addition, audiometry and vision screening are ordered at appropriate well visits or when clinically indicated. Most childhood illnesses can be diagnosed by a complete history and thorough physical examination, but occasionally laboratory tests are necessary. The laboratory testing for the well or sick patient may be performed in our office or ordered at a commercial laboratory, as dictated by the requirements of your health insurer.

Hospitals

Tisch Hospital of the NYU Medical Center is our principal hospital affiliation.